In Store Purchases:

Returns are accepted within 30 days of purchase for in new condition with original packaging/tags for store credit only.  Returns only allowed on original purchase.  All sales are final on Sale/Discounted items.

On Line Purchases:

Orders are shipped from San Francisco Running Company headquarters in Mill Valley, California within one to three business days from the order date. Delivery times are dependent on the shipping service selected by Customer. International delivery times are estimated at 7 to 15 business days from ship date.

Returns are accepted on full-priced items within 15 days of the original ship date.

No returns are accepted on sale or discounted items.

Returns are not available for items shipped internationally.

Shipping charges are non-refundable except in cases of shipping errors made by San Francisco Running Company. Purchaser is responsible for shipping the returned product(s) back to San Francisco Running Company once a Return Authorization Number has been created by San Francisco Running Company.

All returns must be unworn, unwashed, and in new, re-sellable condition. All tags must still be attached to the product, and must be returned in the original packaging when applicable. Returns will not be accepted if the product appears to be worn or used and is not in new, re-sellable condition, as solely determined by San Francisco Running Company.

San Francisco Running Company will not sell, trade, or rent your information to anyone. When you place an order at, we ask for your name, email address, phone number, billing address, shipping address, and credit card number. This information is only used to fulfill the order and to communicate with you about the order.